Discount Plan Usage

The Discount Plan Usage report shows how much of each discount plan allowance has been used. Use it to track bundle consumption, spot customers using more than their allowance, and identify those who might benefit from a larger plan.

When to Use This Report

• Check how much of each customer’s inclusive allowance has been used
• Find customers who regularly exceed their allowance and may need an upgrade
• Identify customers using very little of their allowance who could move to a smaller plan
• Review allowance usage for a specific billing period

Filters

For general guidance on running reports and using filters, see Using Reports.

Date Range

• Allowance Begins On or After / Before:filter by when the allowance period started
• Allowance Consumed On or After / Before:filter by when usage was consumed against the allowance

Discount Details

• Discount Plan:select a specific discount plan to report on

Usage Thresholds

• Minutes Used (%):minimum and maximum percentage of minutes used
• Calls Used (%):minimum and maximum percentage of calls used
• Value Used (%):minimum and maximum percentage of value used
• Nominal Value Used (%):minimum and maximum percentage of nominal value used
• Allowance Consumed (%):percentage through the allowance period, useful for comparing usage rate against time elapsed

Customer and Number Details

Filter by customer and number properties. See Using Reports for details.

Output Types

• On Screen:standard tabular view showing allowance usage per number
• CSV Output:full data export for spreadsheet analysis
• Print:print-friendly layout

Tips

• Set Minutes Used minimum to 90% to find customers close to exceeding their allowance.
• Compare Allowance Consumed (%) with usage percentages to spot customers who are on track to exceed their plan before the period ends.
• Use the Discount Plan filter to review usage for a specific bundle product.

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Want to track bundle usage across your customer base? explore SAFE Billing Platform's discount plan reporting